Our Return Commitment
At Boost Lifestyle, we stand behind every product we sell. We offer a 7-day return window from the date of delivery for items that are defective, damaged, or not as described. Customer satisfaction is our top priority.
Return Eligibility
To be eligible for a return, the following conditions must be met:
- Item must be returned within 7 days of delivery date
- Product must be in its original packaging with all accessories included
- Item must be unused and in the same condition as received
- Proof of purchase (order ID or WhatsApp order confirmation) required
- Defective or damaged items must be reported within 48 hours of delivery with photo/video evidence
Non-Returnable Items
The following items cannot be returned:
- Items damaged due to misuse, mishandling, or accidents by the customer
- Products with broken seals (for hygiene-sensitive items)
- Items returned after the 7-day window
- Custom or specially ordered products
- Items without original packaging or accessories
How to Initiate a Return
Follow these simple steps to return your order:
Contact Us
Message us on WhatsApp within 7 days of delivery with your order details.
Share Evidence
Send photos or videos of the defective/damaged item for quick verification.
Return Pickup
Our team will arrange a pickup or provide return shipping instructions.
Refund Process
Once we receive and inspect the returned item, we will notify you via WhatsApp. If approved:
- Refund will be processed within 3–5 business days
- Refund method: Bank transfer, EasyPaisa, or JazzCash
- Original shipping charges are non-refundable
- Alternatively, we offer a product exchange or store credit
If your item arrived damaged during shipping, please share photos immediately upon opening the parcel. This helps us process your claim faster.
Warranty Claims
All Boost Lifestyle products come with a 1 Year Official Boost Warranty against manufacturing defects. Warranty does not cover physical damage, water damage, or damage caused by misuse. Contact us on WhatsApp to initiate a warranty claim.
Contact for Returns
WhatsApp: +92 303 5408741
Please include your order number and reason for return when contacting us.
This policy was last updated in October 2026.